Discover how to get your deposit back

When moving out of private accommodation, it's important to follow these key steps to ensure a smooth transition, avoid unnecessary charges, whilst also leaving your house and surroundings respectfully.

Deposits are capped at five weeks’ rent and should be returned at the end of the tenancy, minus reasonable deductions for damages or unpaid rent.

To avoid charges, follow the general rule that you’ll need to return the property/room in the same state you got it, fair wear and tear considered.

The most common charge is for cleaning, so be sure to leave the property in a clean state, the same standard you received it.

Landlords renting a property must secure your deposit in a protection scheme. If you cannot come to an agreement on the amount to be deducted, you can use the scheme's dispute service. The protection scheme looks at evidence provided by both sides and gives an impartial decision.

Resident landlords (living in the property and renting a room out) are not required to use a deposit protection scheme.

Taking final meter readings is crucial to avoid being charged for utilities after you’ve moved out. It prevents you from receiving unexpected or inflated bills after you leave.

How to Take and Submit Readings:

Take clear photos of the electricity, gas, and water meters on your final day in the property and submit the readings to your utility providers and inform them of your move-out date. Provide forwarding contact details in case they need to issue a final bill.

Contact your utility providers to close or transfer your accounts to your new address. If applicable, request a refund for any credit left on your account.

Inventory

Review the inventory list completed when you moved in, and check for any damages that weren’t present at the start of your tenancy. Remember, you’ll be expected to leave the property in the same condition as when you arrived. Refer to any photos you took on move-in day and be sure to take new ones before you leave, as these can be helpful in resolving any disputes. Make sure to report any maintenance concerns to your landlord in a timely manner.

Cleaning

Allow plenty of time to thoroughly clean the property before you move out. Check your tenancy agreement for any specific requirements. Share the workload with your housemates, making sure to address often-overlooked areas like the oven, behind cupboards, the fridge, and the bins. To get your deposit back, the property must be cleaned to the same standard as it was when you arrived.

Waste and recycling

Check your collection days before you move out, as you may need to arrange alternative waste removal. The SCP will in touch before to offer support and remind you or your collection dates. Ensure the property is completely free of waste before leaving and avoid leaving rubbish on the pavement unless it’s part of an official waste collection. If you know your neighbours, consider asking

if they would mind putting your bins out if you’re leaving before collection day. Excess waste can also be taken to the Recycling Centre on Midland Road. Remember to book a slot online before you go, and bring your student ID.

Donate

Each year, the Student Community Partnerships (SCP) collaborates with the British Heart Foundation for their Pack for Good Campaign. Donation banks will be set up across the city and on campus, where you can donate unwanted items like clothes, shoes, and books. The SCP will contact you closer to your move-out date with more details.